Our Policies and Terms

ORDER TIMELINE    

Our company handcrafts all products within 1-2 weeks.

Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

Made to Order

All items are made to order just for you, so please allow that creation time.

HANDMADE DISCLAIMER

The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.

Care for your new product(s) by:

* keeping them out of reach of children

* storing them with care

* using them as a decoration and not a toy

Your product(s) can be damaged if:

* dropped

* scratched

* water or other liquids spill on them

Custom orders

We always LOVE creating new products from scratch.

Please contact us for a quote.

Custom orders can have a lengthier processing time. Ask us for details.

SHIPPING

Our company ships through USPS. Most items ship in 2-5 days, however, occasionally shipping times change without notice. Please let us know if there is a significant delay and we will do our best to remedy the situation.

RETURNS & REFUNDS

At this time, we do not accept returns. Each item is made to order. If there is damage to your order, please contact us so we can fix it right away.

Personalized and/or customized items are exempt from being refunded unless the product arrives defective.